How Do I Customize My Avatar's Chat Style?

Improving your AI Avatar involves updating and optimizing various settings to enhance user interactions and make your avatar more effective. You can modify appearance, behavior, communication style, and advanced features to create a better user experience and achieve your goals.

How to Access Avatar Settings

Step 1: Go to Products from the left navbar of your Graphy dashboard and select AI Avatar and then view details

Step 2: Go to how it writes and configure:

1. Language

Choose the language in which you speak and your content is in. Learners will be more comfortable engaging with your Avatar in their preferred language. This helps build trust and removes communication barriers.

2. Initial Greeting Message

This is the very first message your agent sends in new conversations.

• By default, it’s set to: “Hello! How can I assist you today?"
• If you wish, you can edit this to match your own style and tone.

3. Message on No Answer

Define what your AI Avatar says if it doesn’t know the answer.

• By default, it’s set to “I'm sorry, but I don't have an answer for that."

• If you wish, you can edit this to match your own style and tone. 

Instead of leaving learners confused, your agent will politely handle gaps in knowledge. This keeps interactions professional and avoids frustration.

Optimizing Advanced Settings

4. Creativity Level

Control how strictly your Avatar sticks to the provided knowledge that you have added in brain. You can set it to:

• Strict

  • Uses only the content you’ve added in Brain.

  • No outside knowledge is included.

  • Best for when you want fully controlled, accurate, and source-specific answers.

• Adaptive

  • Uses a mix of your content + general knowledge.

  • Strikes a balance between relying on your uploaded material and filling gaps with broader context.

  • Best for when learners ask questions that partly connect to your content but need extra clarity or examples.

• Creative

  • Responses are freer, more conversational, and explorative.

  • Goes beyond just your content can add analogies, scenarios, or storytelling.

  • Best for making the learning engaging, fun, and easy to grasp.

5. Dynamic Questions

Enable your Avatar to ask follow-up questions at the end of responses.

This makes conversations engaging, keeps learners involved, and encourages them to dig deeper into the topic.

6. Enable Internet Search

Allow your Avatar to look up answers online if it doesn’t find them in your content.

Keeps responses fresh, updated, and accurate for queries outside your uploaded knowledge base.

7. Show Citations

When enabled, your Avatar shows the sources it used to generate an answer.

Builds trust and credibility. Learners know exactly where the information comes from.

8. Recency Bias

Gives priority to the most recent documents you’ve added in the brain.

Ensures your Avatar always uses the latest and most relevant knowledge, not outdated materials.

9. Favor New Content

De-prioritizes content the learner has already seen.

Helps learners explore fresh material instead of repeating the same answers.