How to customize default e-mail templates within your course platform?

This article guides you on how to customize the default e-mail templates within your Graphy course platform.

E-mail templates are standard e-mails that are sent to your learners or affiliates on different occasions when they do certain things. Within the Graphy course platform, you can send automatic e-mails for the below ten occasions:

1. Enable abandoned cart emails 
2. Learner welcome - Manually Created 
3. Learner welcome - Website Signups  
4. Forgot Password 
5. Affiliate welcome 
6. Learner affiliate welcome 
7. Live class start 
8. Course welcome 
9. Content availability 
10. Live class reminder 

The subject, as well as the content of these E-mails, are totally customizable.

Steps to change default E-mail templates:

Visit your Dashboard, scroll down and select "Settings". Now, click on "E-mails" to edit the whole e-mail settings.  

In the  Communication section, scroll down and go to Email communication. 

Here you have the option to enable/disable or customize an E-mail template.

The emails are by default enabled. To disable them, you can click on the button placed at the left of the individual template type.

You can customize an E-mail template by clicking on the edit icon under "Actions". 

A new E-mail box will open where you can view & edit the E-mail subject as well as the content. 

After editing the template, click on "Save" to save the changes. 

You can test the changes made by entering an e-mail id towards the right section of the template, and clicking on "Send".